Thinking of leaving us?
We’re sorry to hear you’re considering leaving Rivers.
Your feedback is so important to us, and we’d love the opportunity to help make your experience better. Whether you’re looking for new classes, need support, or simply want to share your thoughts, we’re here to listen.
Explore Your Options
Talk to Us
We’d love to understand how we can help. If you’re facing any issues or have concerns, let us know, and we’ll do our best to help you.
Contact us here.
Speak to a Team Member
Sometimes, a chat can make all the difference. Book a call or an in-person discussion with a member of our team to explore your options.
Try Something New
Looking to shake things up? Explore our diverse range of classes, personal training sessions, or upcoming events. Let’s find something that brings back that spark!
Membership Cancellation
*30 days cancellation notice is required.
Once submitted, a member of our team will review your feedback and get in touch if requested.
Please note, if you keep your membership card, you can still use us on a pay-as-you-go basis.
Please ensure you cancel your Direct Debit with your bank. Terms & Conditions apply.
Please help us improve our services by filling in our exit survey below.
Not ready to leave just yet?
We’re here to help you enjoy your fitness journey again.
Contact us today, and let’s work together to find a solution.